Shipping Policy

At Halara, we are committed to delivering your orders quickly, securely, and reliably. Below you'll find important information regarding our order processing and shipping procedures.

1. Order Processing Time

  • All orders are processed within 1–3 business days, excluding weekends and holidays.

  • Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.

2. Shipping Timeframes

We offer several shipping options based on your location and preferences:

  • Standard Shipping: 5–10 business days

  • Expedited Shipping: 3–7 business days

  • Express Shipping: 2–5 business days

⏱ Please note: Shipping times may vary due to carrier delays, customs processing, or unforeseen circumstances.

3. Tracking & Order Updates

  • Every order includes a tracking number so you can follow your shipment in real time.

  • You will receive updates via email when your order is:

    • Shipped

    • Out for delivery

    • Successfully delivered

4. Delayed or Lost Orders

If your order has not arrived within the estimated timeframe, please reach out to our customer support team. We are here to help!

📧 thehalara@gmail.com

We investigate all delay issues promptly and work closely with our shipping partners to resolve them.

5. Shipping Compliance

We comply with Shopify's shipping and fulfillment guidelines to prevent chargebacks and ensure timely, traceable delivery. Our fulfillment team works diligently to ensure a smooth and trustworthy experience for every customer.